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| Workshop Manual – for Learning
and Reference The workshop follows a standard format, however, it can be modified to meet the needs and expectations of participants. |
| 1. Understanding the Importance of Clarity, Brevity, and Impact? |
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| 2. Structuring Thoughts to Explain and Inform |
| • Presenting Information and Making Sense out of a Mass of Facts. • Supporting Large or Complex topics with Visual Pegs. • Dividing Information into Facets, Aspects or Perspectives |
| 3. How to “Question and Answer” Successfully |
| • Using Bridging Techniques to Your Advantage |
| 4. Asserting a Point of View or Changing Someone’s Mind |
• How to Change Another’s Perspective • Moving Two Opposing Viewpoints to a Middle Ground • Selling the Benefits of Your Ideas, Products, Services • Applying Emotional Intelligence (EQ) skills in communication |
| 5. Making a Stronger Impact |
• Fleshing Out Ideas – Moving from Good Speaking to Dynamic Speaking • Including all relevant and key information in what we say |
| 6. Mastering Think on Your Feet? Techniques |
• Pulling Together “Ad Hoc” Talks – build short talks and deliver to workshop group • Knowing Your Audience, “Brain-Scan-Grid” • Selecting the Best Plan • Adding Depth with Sub-Plans • Handling a live “Q&A” Session |
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